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Customer Support


Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is click the Help button, which is visible on each and every page. A pop-up window will open. It contains in-depth information about all the actions that you can perform on the given page. Each popup appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have a vast range of educational videos clarifying how to use our web hosting Control Panel. They're intended for those of you who would like to see how things are getting done instead of just reading articles. In this way, anyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the answer you are looking for, have a gaze at our comprehensive FAQ section, which contains questions asked by actual users and offers practical solutions. We frequently "revamp" our FAQ section with new entries in order to encompass all the innovations and new additions to our system.

Ticketing System

If you still can't find the solution you need in the FAQ section either, you can touch base with our fantastic team of technical support engineers available 24x7 and eager to help you with any query. Each support ticket you send will be replied to within 1 hour (the average response time is just 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 319091

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: [email protected]

Online Contact Form

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